HighRadius partnered with Tvarana to optimize its NetSuite environment, streamline procurement processes, strengthen vendor payment controls, and improve data security. By leveraging native NetSuite functionality, implementing approval workflows, and defining role-based permissions, Tvarana helped HighRadius reduce manual effort, improve audit readiness, and drive better adoption of its NetSuite platform.
HighRadius is a provider of Autonomous Finance Platforms for CFOs, helping businesses automate finance operations, including order-to-cash, treasury, payments, and accounting.
Established in 2006 and headquartered in Houston, Texas, the company serves large and mid-sized organizations across multiple industries.
Despite its expertise in financial automation, HighRadius faced challenges customizing NetSuite to meet its internal business requirements after implementation. The company needed a partner who could optimize its existing setup, improve adoption of NetSuite features, and provide ongoing support.
Industry: Financial Technology
Solution areas: NetSuite Optimization, Procurement, Vendor Management, Approval Workflows, Role-Based Access Control, and User Training
After implementing NetSuite, HighRadius needed to improve how its teams used the platform and ensure that its configuration aligned with internal business processes.
Three key challenges were affecting operational efficiency and financial controls.
HighRadius relied on manual entry of purchase orders and payment information. This created additional administrative work and increased the risk of manual errors.
The company needed a more streamlined procurement process that made better use of NetSuite's existing functionality.
Vendors and transactions were entering the payment process without consistently meeting standard requirements. Missing documentation created complications during audits and made it harder to ensure that transactions were properly validated before payment.
HighRadius needed a structured approval process to verify vendor bills and supporting requirements before payments could proceed.
Although many employees used NetSuite, roles and permissions were not clearly defined. As a result, users had access to a broad range of company data, including sensitive information that was not necessarily relevant to their responsibilities.
The business needed a role-based access structure that aligned permissions with its organizational hierarchy and security requirements.
Tvarana worked with HighRadius to improve procurement workflows, establish stronger approval controls, and configure access permissions according to the organization's needs.
Tvarana reviewed HighRadius's existing NetSuite setup and identified native functionality that the teams were not fully utilizing, including Purchase Order processing.
By streamlining the procurement process around these capabilities, Tvarana helped reduce manual work and errors.
The team also trained HighRadius employees to use NetSuite more effectively, encouraging greater adoption of the platform's existing features.
To improve vendor management and payment controls, Tvarana implemented approval workflows for vendor bills using a maker-checker process.
Under this process, vendor bills required approval from the appropriate authority before vendors could be added to the payment queue.
This helped ensure that required checks were completed before payment processing, improving process consistency and supporting audit compliance.
Tvarana collaborated with the HighRadius team to understand its organizational structure, user responsibilities, and access requirements.
Based on these requirements, Tvarana configured roles and permissions that limited access to relevant information.
This approach helped strengthen data security by ensuring users could access information appropriate to their roles, rather than having unrestricted access to sensitive company data.
Alongside system configuration and workflow improvements, Tvarana trained HighRadius teams to use NetSuite more effectively.
The training focused on increasing adoption and helping users make better use of available functionality, supporting more consistent execution of business processes across teams.
The NetSuite optimization initiative addressed HighRadius's immediate operational challenges while establishing a more structured foundation for its finance processes.
Optimized Purchase Order processing reduced manual effort and helped minimize errors associated with manual data entry.
Structured vendor bill approvals ensured that required checks were completed before vendors entered the payment queue, helping address documentation gaps and improve audit compliance.
Role-based permissions aligned system access with employee responsibilities, reducing unnecessary access to sensitive business information.
Team training improved users' ability to work with existing NetSuite functionality, supporting more effective use of the platform.
Together, procurement optimization, approval workflows, and access controls helped HighRadius establish more consistent processes and stronger operational oversight.
Note: The source case study describes these improvements qualitatively and does not provide quantified savings, processing-time reductions, or percentage improvements.
HighRadius's experience demonstrates that getting more value from NetSuite requires more than implementation alone. Organizations must also ensure that workflows reflect real business requirements, approvals are appropriately controlled, and users have access to the information they need to do their jobs.
By optimizing native NetSuite capabilities, implementing maker-checker workflows, and strengthening role-based access controls, Tvarana helped HighRadius improve procurement efficiency, reinforce financial controls, and increase adoption across its teams.
From procurement and approval workflows to security configuration and user adoption, Tvarana helps organizations make better use of their NetSuite investment.
Connect with our NetSuite experts to identify opportunities to streamline finance operations, strengthen internal controls, and optimize your existing NetSuite environment.
Discover the ideal NetSuite solution for your specific business needs in seconds
Tvarana is an award-winning
Oracle NetSuite Consulting Firm
and an SDN partner.
info@tvarana.com
